Operations Manager

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West Chester, PA, USA

Job Type

Full Time

About the Role

Solely responsible for surgical set accounting, coordination, configuration, and forecasting. Ensure that all operational aspects of the business are handled and controlled with minimal input from executive management. Evaluates, documents, and fulfills customer equipment requests. This individual also ensures each surgical set is returned and reprocessed in a timely manner. Coordinating surgical set movement according to scheduled surgical cases is a key responsibility of the Operations Manager – in particular, verifying all necessary equipment is onsite and properly configured to the surgeon preferences. Supervises logistics team, coaching, resolving issues and serving as a link between subordinates and upper management. This individual is also responsible for surgical set inventory management, along with quarterly audits of loaned and consigned equipment


  • Salary: $100,000 - $125,000

  • Five (5) + years of work experience in a medical manufacturing/sales environment with at least two (2) years in purchasing or a Bachelor’s degree in business administration or biology with a focus in project management and at least 2 years of related work experience

  • Must possess excellent customer service skills and attention to project detail

  • Knowledge of MS Office and Project

  • Management software is required

  • Familiar with inventory management best practices.

  • Proficiency with ERP/MRP functions (i.e. Global Shop)

  • Open minded attitude toward performing a variety of tasks to assist with the day-to-day functionality of the company, the Executive Staff and CEO.


Questions needed to ask to candidates

*Never ask any potential candidate about their current salary or compensation history

  1. Do you have experience working with Medical Devices specifically in the Spinal Implant Industry? Please provide details.

  2. Have you ever been responsible for the coordination, set up and delivery of surgical equipment sets required for surgery? Please provide details.

  3. How Would You Handle a Disagreement in Your Team

  4. Please provide brief summary of candidate's experience that make him/her suitable for this role. NOTE: candidate will be responsible for $35M surgical sets and must have proven experience.

  5. Please provide candidate's Linked In profile address.

  6. Please provide candidate's reason for leaving current role. If there are any gaps in employment, please provide explanation.

  7. What ERP system are you most familiar with?

  8. What is your experience with inventory management software? Do you have your favorite software product?

About the Company

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